Material support

Report content or block an account

Open the menu on a public save or profile to report it. You can block an account from its profile and manage blocked accounts in Settings. Reports are reviewed by Material. For urgent concerns, a sharing restriction you believe is a mistake, or content you cannot report in the app, email us with its public link. Do not attach harmful material.

Material Pro

The free plan includes up to 100 saved cards. Material Pro lets you save more than 100 with a monthly subscription. The web subscription is $10 USD per month, plus any applicable tax shown before purchase.

Subscription access and cancellation

Sign in to the Material website and open Your plan → Manage subscription to cancel or update billing details. Use the same Material account on your iPhone, and open Settings → Refresh subscription if access has not updated. Cancellation takes effect at the end of the paid period. Existing cards remain available when Pro expires.

Delete your account

In Material, open Settings → Delete account and confirm. You may need to sign in again for security. Account deletion removes your saved library and signs you out. Uploaded-file cleanup runs in the background. Account deletion stops future renewals of your Material web subscription. It does not automatically refund the current paid period.

If you cannot access your account, contact the email above. We may ask you to verify ownership before acting on an account request.

A save has not synced

Keep Material open with an internet connection and check your subscription status if you have reached the free limit. Avoid signing out while saves are pending, because local data is cleared at sign-out.