Privacy Policy

Information you provide

When you sign in, we receive account information from your login provider, such as your email address, name, profile image, and provider identifier. We store the links, notes, text, images, files, spaces, and other content you choose to save, along with related metadata and timestamps. Support messages include the information you choose to email us.

How we use information

We use this information to authenticate your account, save and sync your library, display and organize content, process subscriptions, respond to support requests, maintain security, and diagnose errors. Session records can include IP addresses and user-agent information. Local copies of your library and pending saves are stored on your device for offline use.

Saved links and service providers

Material retrieves content from links you save. Depending on the source, URLs and retrieved content may be processed by extraction services including Firecrawl, Apify, and proxy providers. We use hosting, storage, database, and synchronization providers including Vercel, Cloudflare, PlanetScale, Expo, and PowerSync. Inngest processes background jobs. Pipeline diagnostics may be sent to PostHog, including saved public-post URLs, source or capture identifiers, and extraction outcomes. Public-source content may be cached and reused when multiple users save the same URL.

Subscriptions

Stripe processes payments for subscriptions purchased on our website. RevenueCat receives your Material account identifier, purchase information, and checkout email to process subscriptions and synchronize access across devices. Material does not receive your full payment-card details. RevenueCat and Stripe may retain transaction records under their own policies and applicable requirements.

Chrome extension and AI connections

The Chrome extension reads page metadata and selected content to support saving pages, images, text, and social posts you choose. It does not upload your browsing history. Pending saves and authentication tokens are stored locally in your browser. When you connect Material to ChatGPT or another MCP client, that service can use the permissions you grant to search and read your saved cards, source attribution, notes, annotations, and spaces, export content, create captures and notes, organize cards into spaces, or edit titles, annotations, and authored notes. Requested content is sent to the connected service and is subject to its own privacy policy. Disconnect the integration to stop future access.

Sharing and integrations

New spaces and saved links, images, files, and selected text default to Public unless you choose Private or select an existing space. Selected spaces determine privacy: any public space makes an item public; items in only private spaces are private. Public items, their annotations, and public spaces can be browsed, read, and downloaded by anyone, including AI tools, without signing in. Public non-note saves appear on your public Stream. Notes never appear in Stream, but a public note is still accessible directly or through its public space. Your public profile displays your name, handle, bio, and photo. Connected integrations can access information covered by permissions you grant, including private content when authorized. Only connect services you trust, and choose Private for sensitive information.

Public-content safety

With your explicit agreement during account setup, Material sends content you make public, including profile text and photos, to OpenAI for automated safety checks. Your agreement is recorded for your account and applies across Material’s apps and integrations; it is not requested again for each save. These checks run in the background and use available text and image previews; they do not inspect every video frame or all file formats. Private content is not submitted for these public-content checks. We store reports, account blocks and moderation decisions to investigate abuse and enforce our rules. Authorized moderators may review reported or flagged public content and restrict public access. Making a report does not automatically remove the content. Contact us if you believe a restriction is a mistake.

Former Ask Material feature

Ask Material, the in-app AI assistant, has been removed and its service is disabled. It no longer sends new questions or library content to OpenAI. If you used it in an earlier version, your questions, recent conversation context, and retrieved cards and spaces were sent to OpenAI to generate responses. OpenAI may retain previously transmitted API data under its own policies. Notes and other changes you saved through the assistant remain in your library and can be edited or deleted using the regular app controls. This removal does not disconnect external integrations you separately authorized.

Retention and deletion

We keep your account and saved library while your account is active. You can delete saved cards or request account deletion from Settings in the iPhone app. Account deletion removes account records and the saved library; uploaded files are cleaned up in background jobs, and provider outages may delay cleanup. Backups, operational logs, shared public-source caches, and records required for legal, security, or payment purposes may persist under their applicable retention schedules. People can save independently owned copies of public items. Making your original private or deleting it does not remove copies others have already saved or downloaded. Contact us for help with a specific deletion request.

Your choices

You can choose what to save, set item and space privacy, edit your public profile, manage connected integrations, cancel subscriptions through the billing page on our website, and delete your Material account. Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information. Contact us to make a request. We may need to verify account ownership.

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